Why don't you stick to them? Understanding factors influencing and counter-measures to combat deviant behavior towards organizational IT standards

Organizational information technology (IT) standards have become increasingly important for companies. However, insights from practice indicate that employees tend to violate these standards, generating a need for governance and management mechanisms with which to successfully implement them in the organization. The literature reveals a lack of research on organizational IT standards’ governance. Drawing on this finding, our research aims at identifying the factors that influence an employee’s deviant behavior towards organizational IT standards. We therefore derive a conceptual model deductively from the literature, which we supplement with an interview study. Future research could use quantitative methods to validate this model. Our work enriches IS research and practitioner bodies of knowledge. We do so by first extending our knowledge of an employee’s deviant behavior towards organizational IT standards. Second, we provide valuable insights for organizations by providing starting points to improve their standardization efforts.